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Shipping Information

Shipping Information

Do you ship worldwide?

Yes, we ship worldwide from our studio in Brisbane, Australia.

All parcels sent with Australia Post are registered and parcels sent internationally are tracked.

I’ve ordered a print, when will my order be sent?

All photographic prints are custom printed. They take ten days in production from receiving your order. They then arrive back to our studio where I sign, date and number the prints before being carefully packaged and sent to you.

Please note: If you have selected Express Shipping at checkout, this applies to delivery after the print has been produced and has arrived in the studio.

Delivery Estimates (within Australia)

Please note: If you have ordered a print these estimates are for delivery after your print has arrived in the studio. All other items in stock will be sent within 48hrs of receiving your order.

  • Standard QLD Delivery: 2 – 4 Business Days
  • Standard NSW/ACT/VIC Delivery: 3 – 4 Business Days
  • Standard SA/WA Delivery: 5 – 6 Days
  • Standard Delivery Rural areas: 6 – 12 Business Days

Delivery Estimates (International)

Please note: If you have ordered a print these estimates are for delivery after your print has arrived in the studio. All other items in stock will be sent within 48hrs of receiving your order.

  • Standard UK Delivery: 8 – 10 Business Days
  • Standard USA Delivery: 10 – 14 Business Days
  • Standard International Delivery to Remote Areas: 14 – 21 Business Days

Can I track my item?

Yes. Once we have posted your item, we will send you a courtesy email that includes your tracking information so you can follow its journey.

I ordered from your shop but I haven’t received any email updates?

All emails will be sent to your Paypal address – check there first for order confirmations and updates. If you still can’t find anything please email hello@kararosenlund.com and you’ll hear from us asap.

Returns Policy

Please see our returns policy for more information.

Need more information?

Please see our frequently asked questions for a quick answer to our most commonly asked questions. Can’t find what you need? Please contact us.