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Returns Policy

Returns Policy

Photographic Prints & Books

If your purchase has been damaged in transit, please let us know immediately and we will contact the courier company directly to sort out any claims.

If you are not happy with your purchase we need to be notified within 7 days of you receiving the goods. Please email orders@kararosenlund.com for assistance.

If you change your mind, exchanging goods and refunding goods is at the discretion of us here at Kara Rosenlund.

If you simply change your mind this does not mean you will receive a refund as all prints are custom printed for you, meaning we print them especially for you. Books will not be refunded for change of mind.

KR Lifestyle Products

If you change your mind within 7 days of receiving your product you are welcome to send it back to request a refund.

All products must be unworn/unused and in their original packaging.

  1. Print your email receipt
  2. Package the product up with the copy of the receipt
  3. Send it to
    Kara Rosenlund
    PO Box 2718
    Ascot QLD 4007
    Australia
  4. The purchase price (excluding shipping charges) will be refunded to you using the original payment method once we have received the item in original condition.

If you have any questions please contact us.