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Frequently Asked Questions

Frequently Asked Questions

Do you ship worldwide?

Yes. We ship all products worldwide. A shipping estimate is provided on the checkout page before the payment is processed.

Do you offer Afterpay?

Yes. Afterpay is available for Australian customers.

How it Works

  1. Choose Afterpay as your payment method at checkout
  2. First-time customers complete a quick registration, returning customers simply log in
  3. Your payments are split into 4 interest-free fortnightly installments

Click here to view the full terms & conditions.

What size prints do you offer?

I offer a small, medium and large size in my limited edition prints. I also offer a selection of 8″x10″ prints which are open edition.

What is the difference between a limited edition print and an open edition print?

A limited edition print is only available in a limited quantity. An open edition is not numbered and the quantity is not limited. Both prints are signed, only the limited edition is numbered.

I’ve seen a photograph of yours that I love but it’s not offered on your shop. Am I able to purchase it as a print?

Yes. If you see an image belonging to me on any of my social media channels, I am more than happy to arrange a custom print for you.

What is the size of the framed print used in the example?

The print size used in the example is the 20×30” print.

Do you offer framing?

No. Framing is such a personal decision based on your individual and interior aesthetic. We recommend a natural timber frame with a white matt board.

Do you have any advice for framing my print?

I strongly recommend having your beautiful image mounted matted and framed by a professional framer to ensure the endurance and longevity of your special print. The timber frame featured on my website is a Tasmanian Oak.

If you purchase a standard frame from a shop I strongly recommend you invest in a framer to matt/mount the image with an acid free matt board. Matting is essential to keep the print away from the glass and to allow the image to breathe, ensuring the longevity of your limited edition print.

As a guide for your custom mat – allow 3 inches extra white to the left, right and top side, the bottom however you may wish to add extra weight and allow 5 inches. This would turn a 20×30″ image into a 26×38″, however there is no set rule for framing and this is where you may wish to seek the guidance of your local professional framer.

Do you offer any other sizes?

We are happy to print your favourite artwork in a custom size for you. Please contact us at hello@kararosenlund.com if you would like a quote to arrange a custom order.

I like your photographs, can I use them?

Not unless you obtain permission to reproduce my images, email hello@kararosenlund.com. It is a breach of copyright otherwise. All images must be credited by Kara Rosenlund and linked to http://www.kararosenlund.com if they leave this site.

Will you keep my details private?

Absolutely. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and you will not receive marketing emails from us just because you have placed an order in the past. Unless you want to receive our newsletter of course! Click here if you do.

Where are you based?

My studio is based in Brisbane, Australia.

When will my order arrive?

Please visit the Shipping page for more information.